In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:12 UTC
Scheduled - We have fully migrated to a new datacenter in production. That means, if you are whitelisting our NAT IPs make sure to add the following IPs of our new datacenter:
52.29.158.20
3.124.65.163
52.59.7.16
If you are whitelisting our old NAT IPs, please remove them (listed below):
35.157.9.68
35.157.10.25

Kind regards,
ZOOZ Team

About This Site

This page shows real-time and historical data on the performance of our core services.  If there are any interruptions in service, a note will be posted here.

Webhook Notifications
If you subscribe to receive status updates, you can choose to subscribe to updates through webhook notifications as well. You can find the structure of the webhook event in the Statuspage documentation (scroll down to sections Component Updates and Incident Updates).

Payments Processing Operational
90 days ago
99.98 % uptime
Today
Tokens API Operational
90 days ago
99.98 % uptime
Today
Customers API Operational
90 days ago
99.98 % uptime
Today
Payments API Operational
90 days ago
99.98 % uptime
Today
Data Operational
90 days ago
99.98 % uptime
Today
Reports API Operational
90 days ago
99.98 % uptime
Today
Analytics API Operational
90 days ago
99.98 % uptime
Today
Configuration APIs Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - Around 20:20 UTC we started to see high latency in our responses and some 500 as well.
Our team instantly started to investigate and found that one availability zones in AWS Frankfurt having network problems.
As we spread our system across 3 different availability zones we decided to leave the affected zone and our system got back to normal at 20:50 UTC.
Jun 10, 23:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 22:14 UTC
Update - The API success rate is back to 100%. Issues with webhooks
Jun 10, 21:32 UTC
Identified - There is an issue now is one of the AZ in AWS frankfurt.
PaymentsOS success rate is around 98% at this point and we are working to resolve this issue by leaving the specific AZ in AWS.
Jun 10, 20:40 UTC
Investigating - We are currently investigating this issue.
Jun 10, 20:34 UTC