In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:12 UTC
Scheduled - We have fully migrated to a new datacenter in production. That means, if you are whitelisting our NAT IPs make sure to add the following IPs of our new datacenter:
52.29.158.20
3.124.65.163
52.59.7.16
If you are whitelisting our old NAT IPs, please remove them (listed below):
35.157.9.68
35.157.10.25

Kind regards,
ZOOZ Team

About This Site

This page shows real-time and historical data on the performance of our core services.  If there are any interruptions in service, a note will be posted here.

Webhook Notifications
If you subscribe to receive status updates, you can choose to subscribe to updates through webhook notifications as well. You can find the structure of the webhook event in the Statuspage documentation (scroll down to sections Component Updates and Incident Updates).

Payments Processing Operational
90 days ago
100.0 % uptime
Today
Tokens API Operational
90 days ago
100.0 % uptime
Today
Customers API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
Analytics API Operational
90 days ago
100.0 % uptime
Today
Configuration APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021
Resolved - This incident has been resolved.
Feb 27, 21:08 UTC
Update - We are continuing to monitor for any further issues.
Feb 26, 20:34 UTC
Monitoring - We implemented a workaround to reduce the number of the sporadic 500 and now monitoring the solution.
Feb 26, 15:27 UTC
Update - We are still investigating this issue and will update here once we identify it.
Feb 26, 10:47 UTC
Update - We are still investigating this issue and will update here once we identify it.
The 1.3.0 API is operational and the bursts of the 500 are in small batches in every 30-50 minutes period.
Feb 26, 08:37 UTC
Investigating - We are aware of an issue with payments processing using API 1.3.0, we are currently investigating this and will update shortly.

The API is operational but there are short periods where you might experience a response with a 500 status code.
Feb 26, 08:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 06:48 UTC
Update - We are aware of an issue with payments processing using API 1.3.0, we are currently investigating this and will update shortly.

The API is operational but there are short periods where you might experience a response with a 500 status code.
Feb 26, 06:43 UTC
Investigating - We are currently investigating this issue.
Feb 26, 06:35 UTC
Feb 26, 2021
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.