PayURomania has a high error rate while processing payments

Incident Report for PayU Hub

Resolved

This incident has been resolved.

Posted Oct 18, 2023 - 06:23 UTC

Monitoring

As a result of our analysis, our teams identified the issue, which was related to the network layer, and applied a solution. Currently, we are monitoring the situation.

Posted Oct 18, 2023 - 05:46 UTC

Investigating

The hub is experiencing a high error rate when processing transactions with PayURomania starting at 02:35 UTC. We are working to resolve this issue.

Posted Oct 18, 2023 - 05:08 UTC

This incident affected: Payments Processing (Payments API).