[PaymentsOS] Degraded Performance on payments search

Incident Report for PayU Hub

Resolved

This incident has been resolved.

Posted Dec 02, 2024 - 18:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2024 - 14:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 02, 2024 - 14:29 UTC

Investigating

We are currently experiencing degraded performance with our payments search functionality. Please rest assured that payment processing remains unaffected. Our team is actively working to resolve the issue and restore full performance. We will provide updates as we progress. Thank you for your understanding.

Posted Dec 02, 2024 - 14:22 UTC