Degradation on processing with PayULatam only

Incident Report for PayU Hub

Resolved

This incident has been resolved.

Posted Jul 13, 2023 - 08:27 UTC

Monitoring

PayULatam processing is back to normal at this point of time

Posted Jul 13, 2023 - 06:20 UTC

Identified

There is a Degradation on processing with PayULatam

The payment processing Network in Colombia, Davivienda, running a maintenance on its platform that will affect our services on PayULatam only , consequently, transactions made with this means of payment during that period of time will be rejected.

Please see more details on the PayULatam status page:
https://status.payulatam.com/

Posted Jul 13, 2023 - 05:38 UTC

This incident affected: Payments Processing (Payments API).